Martin Newman
Martin is the Founder of The Customer First Group and has worked with brands like Burberry, Ted Baker, Intersport, and Harrods. He also scaled and sold global eCommerce agency Practicology. He is a global speaker and author of 2 books including ‘The Power of Customer Experience’.
Appears in 1 Episode
Episode 7 | "Move From Customer Service to Customer Care" - Martin Newman | Statements of Intent Podcast
In this episode, host David Mannheim chats with Martin Newman, one of the world's leading authorities on customer centricity, about bringing more empathy and care to c...
